Just the FAQs…
How can I sign up as a member?
To sign up as a member, you can
- Apply online by clicking Join the Club, and follow the steps on the page to fill out the application form and submit.
- Attend Information Night on Tuesday November 4th, 2015 and sign up there.
For new members, it is recommended that you attend Information night. You will be able to get a first hand look at how the Club is organized and you will be able to ask any questions you like. We will also have tables set up with specific information on the Extended trips.
Membership applications received on or before information night will receive a discounted membership rate.
Where can I get an application form?
Application forms are only available online through the Join the Club page or at Information Night.
How do I book a day trip?
To book a trip call the Club line 905-332-4320, listen carefully to the message for trip details including bus and lift ticket costs, then leave a message with the following information:
- Your name.
- Your membership number (found on your membership card).
- The destination and date of the trip you wish to go on.
- Names of guests you wish to bring with you and their ages
- Any questions or information you are looking for.
Spaces for trips are limited and are issued first come, first served.
How can I be on a bus with someone else going on the same trip?
When you call to book your trip, simply state that you would like to be on the same bus as the other member. Provide their name and membership number if possible.
If there is more than one bus, we will typically have a quiet bus and a “not-so-quiet” bus. You may wish to indicate which bus you wish to be on when you book your trip. Simply state quiet bus or “not-so-quiet” bus. If there is only one bus on a trip the “not-so-quiet” section will be in the back, and the quiet section at the front of the bus.
Where do I catch the bus?
Our pick-up location is the Burlington car pool parking lot, located at the QEW and Guelph Line. It is located on the north side of the QEW, west of Guelph Line. Occasionally, we are unable to use this parking lot due to conditions in the parking lot.
In the event you arrive at the parking lot BEFORE departure time and there is no bus, either, (A) the pick-up has been moved to Burlington Mall in the Northwest parking lot, or (B) the trip has been canceled and for some reason you have not been notified.
The pick-up location is also the drop-off location.
If there is more than one bus, how do I know which bus to get on?
If there is more than one bus, look for a Bus Captain, with a silver aluminum clipboard. The Bus Captain has a list of who is on which bus. They will direct you to the correct bus.
How can I pay for my day trip?
Day trip payments are made day of, in cash. Please bring your fee in Canadian funds (payment is used it to pay for the lift tickets) and as close to exact change as possible. This will speed up the purchase process and get everyone on the slopes sooner.
What happens if a trip is cancelled?
In the event of any trip cancellations we will make every effort to promptly notify registered members promptly by email.
Do I need to bring a lunch?
It’s up to you. All the ski resorts we visit have a cafeteria or restaurant. Most of them also have facilities where you can bring your own lunch. Be aware that there are restrictions as to what food you can bring over the border to the US. US Border Crossing Information
Does OHIP coverage protect me in the United States?
OHIP coverage outside Canada is limited. It is recommended when traveling that you have additional out of country medical insurance. This may be available through the benefits plan at your place of employment. It is also available through most financials institutions or CAA.
Can we play a movie or music on the bus while travelling?
There are audio and video units on the buses. If someone asks us to play a video or music, it is up to the Bus Captain to decide whether or not the movie or music is played. We need to be considerate of everyone on the bus. Please respect your Bus Captain’s decision.
How do I know if we will be crossing the US border?
Check the Day Trip Schedule. Destinations with * asterisks * are destinations in the United States.
You should have your passport with you for all trips, as our destination may change due to weather or snow conditions.
What do I need if we will be crossing the border?
Click here for Border Crossing information for identification and documentation requirements. Or locate the information through the day or extended trip pages.
How is the trip cost determined?
The cost of the trips includes transportation to the destination (typically bus) and your lift ticket. Some resorts offer us a large group discount while others offer little or no discount. In some cases, the resort may offer discounts based on age. All discounts are passed on to members.
Who is in charge of the trip?
Each bus will have a Club Director who is assigned the duties of Bus Captain; they are in charge of the trip. This person is seated in the front row of the bus and will identify him/herself just prior to departure. Please direct any questions or concerns to the Bus Captain.
Can I drop my kids off with the club for the day?
An adult member must accompany all children under the age of 19 years. If the trip involves crossing the border and the accompanying adult member is not a legal parent or guardian, then the children must have express written consent to cross the border from the legal parent(s) or guardian(s). This is a requirement of the United States Customs and Immigration Department. You may be asked to produce this written letter.
How do I get information on an extended trip?
Information on extended trips can be found on the Extended Trips tab. This section includes details on the extended trips offered this season, as well as the policies and procedures for participation. Clicking on the extended trip you are interested in will reveal accommodation, pricing, and leadership information.
Registration for extended trips is now completely online; once registration becomes available, a registration button will appear under the specific trip to take you to the trip application form.
I have a dispute regarding 'no-show fees', who do I talk to regarding this?
Please see the Contact Us page and send us a message including your name, membership number and the details of your dispute. You will receive a telephone call from our Office Manager who will outline the reasons for the charges. The status of the charges will be resolved at that time.
What do my membership fees cover?
Cedar Springs Ski Club is a not-for-profit organization; membership fees cover the costs of operating the Club and subsidizing the bus costs.
What happens if I or my guest(s) do not show up?
If you or your guest are a no show you will be responsible for the cost of the bus seat and lift ticket if purchased by the club prior to departure i.e. Cabin Fever Ellicottville for yourself and your guest(s).
How can I find out the status of an extended trip?
The primary source of information on the status of a trip is the club website. Check the Extended Trips page and review the information specific to your trip.
If your questions are not answered on the website, you can call the Club line at 905-332-4320 for the latest up to date information.
If a trip has been cancelled, we make a best effort to contact you by telephone as early as possible. When you reserve your spot on the trip, you will receive confirmation of your place on either the trip list, or the waiting list. All confirmation messages will be electronic.
Does the club provide lessons?
The Club runs an internal lesson program called TIPS. Depending on the trip and availability of instructors, group lessons may be offered for approximately 1-1.5 hours. There is no additional cost for lessons. Details will be announced on each bus before we reach our destination.
There are no TIPS offered on extended trips.
How can I participate in the organization of the club?
The easiest way is to know what you would like to do and attend the Annual General Meeting. New Directors are elected at our Annual General Meeting. For more details see the Events Calendar.
What happens if I or one of my guests has a mishap at the resort and is hospitalized?
If you or one of your guests is injured, the Ski Patrol of the Ski Resort will tend you to. If for some reason, you are hospitalized, please ensure that the Ski Patrol knows you are there with a group so we will know why you are not on the bus. We will need to know if you will be able to return with us or not.
How many guests can I bring?
On Day Trips, you may bring as many guests as you want as long as you sign up your guests when booking your trip. You just want to make sure they are all committed to showing up as you are responsible for the cost of their bus seats. Everyone attending an Extended Trip must have a valid Club membership, no guests.
I have some questions not covered here, who can I ask?
If you can’t find the answers you’re looking for, please submit an inquiry on the Contact Us page, and we will reply to you quickly.